LoongBuy Shipping Insurance: Your Ultimate Guide to Protection
Safeguard your valuable shipments from loss or damage with LoongBuy's optional insurance plans. Learn how to activate, what's covered, and how to file a claim.
Shipping valuable items internationally can be stressful. While LoongBuy works with reliable carriers, unforeseen events can happen. That's why LoongBuy offers flexible shipping insurance options, giving you peace of mind for your most important purchases. This guide walks you through everything you need to know.
Why Consider LoongBuy Shipping Insurance?
Standard carrier compensation is often limited and based on weight, not the actual value of your items. LoongBuy's insurance provides coverage for the declared value
How to Activate Insurance During Checkout
Adding insurance to your shipment is a straightforward process:
- Proceed to checkout after consolidating your parcels in the warehouse.
- On the shipping options page, look for the "Shipping Insurance"
- Select your preferred insurance plan (e.g., Basic, Full Coverage).
- Accurately declare the total value
- Pay the insurance premium, which is typically a small percentage of the declared value. The updated total will be shown clearly before you confirm payment.
What Is Covered? Understanding Protection Scope
Coverage generally includes events outside your control during the carrier's transit. Always check the latest policy terms, but coverage typically applies to:
How to File a Compensation Claim
If your parcel is lost or arrives damaged, immediate action is crucial. Follow these steps to submit a claim:
- Document Immediately:outer boxdamaged items
- Contact LoongBuy Support:within the required timeframe
- Provide Required Evidence:
- Proof of item value (purchase invoices, screenshots).
- Parcel tracking number and shipping invoice.
- Photographic/video evidence of damage.
- Carrier's official investigation report (if available).
- Claim Assessment:
- Compensation:
- Contact LoongBuy Support:within the required timeframe
Pro Tips for a Smooth Experience
- Declare Accurate Value:
- Package Well:
- Understand the Deductible:
- Read the Fine Print:
- Package Well: